Effective Date: June 26, 2026

1. Information We Collect

We collect personal information that you provide to us when requesting a relocation quote, booking a service, or communicating with us. This information includes:

• Full Name
• Mobile Number
• Email Address
• Pickup Address
• Destination Address
• Moving Date
• IP Address (automatically collected when accessing our servers)
• Browser/Device Information (automatically collected operating system, browser type, and device parameters)

2. Why We Collect It

We collect and process your information for the following specific business purposes:

• To prepare and provide accurate moving quotations.
• To contact customers regarding their relocation inquiries or bookings.
• To schedule and execute household, office, or vehicle relocation services.
• To improve customer support, address complaints, and answer queries.
• To send booking confirmations, receipts, and transit alerts.

3. Information Sharing

We respect your privacy and do not sell, rent, lease, or trade your personal information to third-party marketing companies. Your information may only be shared with our employees, regional branch offices, or trusted logistics partners when necessary to perform and execute the requested moving services.

4. Cookies

Our website uses cookies to improve user experience, remember your preferences, and analyze website traffic pattern metrics. You can control cookie preferences through your individual web browser settings.

5. Data Security

We implement comprehensive physical, digital, and procedural security measures. We use SSL encryption, secure hosting servers, firewall setups, and strict access controls to protect customer information from unauthorized access, loss, or disclosure.

6. Data Retention

Customer information is retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy, provide our relocation services, handle disputes, or comply with legal, tax, and accounting regulatory obligations.

7. Your Rights

Depending on your location, you have the following rights regarding your personal information:

• The right to request access to the personal data we hold about you.
• The right to request the correction of inaccurate or incomplete personal information.
• The right to request deletion of your personal data (where applicable by law).
• The right to contact us at any time with privacy-related questions or complaints.

8. Third-Party Services

We utilize select third-party services to enhance website operations, mapping, traffic analysis, and support. These services include:

• Google Analytics (for analyzing website traffic patterns)
• Google Maps (for mapping and location services)
• WhatsApp API (for customer support chat)
• Razorpay / PhonePe (if and when processing secure digital payments)
• Cloudflare (for CDN delivery, security, proxying, and speed optimization)
• Facebook Pixel (if used for marketing analytics)

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Company Name: Aggarwal Packers & Movers
Email Address: aggarwalspackers@gmail.com
Phone Number: +91 8006005222
Office Address: 13/2175, Shri Ram Market, Shahid Ganj, Saharanpur 247001, Uttar Pradesh, India

10. Policy Updates

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. All modifications will be posted directly on this page with the updated effective date at the top of the policy.